The Ellis County Tax Assessor’s Office has been having some difficulties with its online auto registration system. The system, which is operated by the state in Austin, went down one day last week and again Monday morning.
“Everybody in the state of Texas is on that system. One day last week we were down all day long. Then we started again this morning and it went down on us and then it came back up this afternoon around lunch,” Tax Assessor John Bridges told the Daily Light on Monday.
“Most of the time it doesn’t give us any warning before the system goes down,” he said. “It just happens. We just call them to find out when they might think that it might be back up.”
The tax office uses the system for residents to pay current or expired registrations and the transfer of titles of ownership. The only registrations it doesn’t handle are for boats and their motors, which is done by the Texas Parks and Wildlife Department.
The office of tax assessor/collector is designated by statute as the agent for the state Department of Highways and Public Transportation for collection of motor vehicle fees. Under the registration statutes, every owner of a motor vehicle is required to register it with the tax assessor/collector in the county in which the owner resides.
Bridges said no cause was given as to why the system went down but said it was back “up and running” as of Monday afternoon.
The main office for the tax assessor is located in the bottom level of the new courts and administration building at 109 S. Jackson St.; however, access to the office is through the side facing Clift Street.
The office is open from 8 a.m.-4:30 Monday-Friday; the phone number is 972-825-5150.
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