The U.S. Postal Inspection Service is reporting that some customers are receiving bogus emails about a package delivery or online postage charges.
The emails contain a link or attachment that, when opened, installs a malicious virus that steals information from personal computers.
The emails, which claim to be from USPS, include a label with fraudulent information about an attempted or intercepted package delivery and “online postage charges.” Customers are told to click on a link, open the attachment or print the label.
Waxahachie Postmaster Claudia James said that over the last week the Waxahachie post office has received numerous telephone calls from customers and customers have come in to the office to report they received an email from the U.S. Postal Service.
“Customers receive an email from the Postal Service,” James said. “Customers are told to click on the link, print the shipping label with the barcode and take it to the post office to get their package. The emails contain a virus that steals information from personal computers. Postal employees have also been instructed not to scan the fictitious barcode the customer brings to the post office because it transmits erroneous data into our Product Tracking System. Anyone receiving an email fitting this description should forward it to the Postal Inspection Service at email@example.com.”
USPS has added a red banner to the top of the usps.com home page that draws attention to this scam. The banner links customers to the Postal Inspection Service’s “Crime Alert” page.
USPS is advising retail associates who receive a shipping label to take the following actions:
• Do not scan the fictitious barcode. The scan will not harm postal computers. But it will transmit erroneous data to the Product Tracking System.
• Inform the customer presenting the barcode that it’s a scam.
Anyone receiving an email fitting this description should forward it to firstname.lastname@example.org.